Purchase Info

Buying Online

You can select to purchase our products in three different ways:

  • Invoice - We prepare an invoice on ordered products, which you pay by performing a bank transfer to the Sweday international bank account. Ordered products will be delivered upon invoice payment.
  • Credit Card - We accept Visa, Master Card and American Express. Our card transactions are done via PayPal, which is 100% secure. Ordered products will be delivered immediately.
  • PayPal - Use your PayPal account for express checkout and payment. Ordered products will be delivered immediately.

Please note that your card details are not stored on our servers, which makes purchasing safer for you.

Product Delivery

We use Electronic Software Delivery (ESD), in order to deliver a full version of our product in a couple of minutes after your purchase. This means that instantly after your purchase has been registered as successful:

  • A full version of the product, support products and licensing keys are available and downloadable from our web site.
  • A confirmation email containing license keys and links to a product download page is sent to the email address stated during the purchasing process.

This makes it possible for you to get started using your new product in just a couple of minutes after your purchase.

Product Upgrade Policy

If a new version of the product is released within thirty (30) days from the day of purchase and the price of the new version is equal or smaller than the price of the purchased version of the product, you are entitled to a new version at zero cost. License covers upgrades to minor new versions (0.1 incremental, e.g. 2.0 to 2.1).

VAT on Products Sold by Sweday

VAT stands for value added tax, which is charged on products sold by Sweday within the European Union (EU). In accordance with the laws governing members of the European Union, Sweday is obliged to charge VAT on orders delivered to destinations in member countries of the EU. In general, VAT is charged in accordance with the local legislation in each member state.

All prices displayed for products sold by Sweday are exclusive VAT. However, your final price includes VAT and may differ depending on the actual VAT rate, if any, that applies to your order. You will be able to see your final price inclusive of applicable VAT before you confirm your order, when you have completed your order information.

Return Policy

If you are not entirely satisfied with your purchase, you can return it for "in store credit" provided that:

  • An evaluation copy of the product was not available from our web site at the time of purchase.
  • A properly completed Return Request Form has been sent to us, within 30 days of the order date, confirming that the product has been removed from all systems and any backup copies have been destroyed.

You can receive a Return Request Form by contacting us here. Please write "Return Request" clearly in your message.

Disclaimer

For all questions and issues related to purchasing not answered here, please contact our sales department here.